Explain an Airport Login Problem · FREE LESSON
Keep the remaining problem clear
Give the next factual update without claiming that a suggested step fixed access.
Scene context
Account-recovery practice only. Never show passwords, one-time verification codes, payment details, or identity documents on a call; use the airline's official recovery channel.
Match pairs
Words and phrases in this lesson
- 得，我而家喺機場，要上網辦登機手續，但入唔到個帳戶。dak1 ngo5 ji4 gaa1 hai2 gei1 coeng4 jiu3 soeng5 mong5 baan6 dang1 gei1 sau2 zuk6 daan6 jap6 m4 dou2 go3 zoeng3 wu6
Yes, I can talk. I'm at the airport and need to check in online, but I can't access the account.
Tap play to hear the saved app recording.
- 你而家方唔方便聽電話呀nei5 ji4 gaa1 fong1 m4 fong1 bin6 teng1 din6 waa2 aa3
Is now a good time to talk?
Tap play to hear the saved app recording.
- 我重設咗密碼，但驗證碼傳咗去舊電話號碼。ngo5 cung4 cit3 zo2 mat6 maa5 daan6 jim6 zing3 maa5 cyun4 zo2 heoi3 gau6 din6 waa2 hou6 maa5
I reset the password, but the verification code went to my old phone number.
Tap play to hear the saved app recording.
- 你試吓重設密碼nei5 si3 haa5 cung4 cit3 mat6 maa5
Try resetting the password
Tap play to hear the saved app recording.
- 錯誤訊息co3 ng6 seon3 sik1
error message
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- 網上mong5 soeng6
online
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- 截止zit6 zi2
closes / reaches the deadline
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- 好，我開鏡頭畀你睇個錯誤訊息，網上登機手續仲有二十分鐘就截止。hou2 ngo5 hoi1 geng3 tau4 bei2 nei5 tai2 go3 co3 ng6 seon3 sik1 mong5 soeng6 dang1 gei1 sau2 zuk6 zung6 jau5 ji6 sap6 fan1 zung1 zau6 zit6 zi2
Okay, I'll turn on the camera and show you the error message. Online check-in closes in twenty minutes.
Tap play to hear the saved app recording.
- 驗證碼傳咗去舊電話號碼，我入唔到個帳戶。jim6 zing3 maa5 cyun4 zo2 heoi3 gau6 din6 waa2 hou6 maa5 ngo5 jap6 m4 dou2 go3 zoeng3 wu6
The verification code went to the old phone number. I cannot access the account.
Tap play to hear the saved app recording.
- 得dak1
okay / can do
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- 我ngo5
I
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- 而家ji4 gaa1
now
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- 喺hai2
at
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- 機場gei1 coeng4
airport
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- 要jiu3
need to
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- 上網soeng5 mong5
go online
Tap play to hear the saved app recording.
- 辦baan6
complete / handle (a procedure)
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- 登機手續dang1 gei1 sau2 zuk6
check-in procedure
Tap play to hear the saved app recording.
- 但daan6
but
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- 入唔到jap6 m4 dou2
cannot access
Tap play to hear the saved app recording.
- 帳戶zoeng3 wu6
login account
Tap play to hear the saved app recording.
- 你nei5
you
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- 方唔方便fong1 m4 fong1 bin6
is it convenient?
Tap play to hear the saved app recording.
- 聽電話teng1 din6 waa2
take a phone call
Tap play to hear the saved app recording.
- 重設cung4 cit3
reset
Tap play to hear the saved app recording.
- 密碼mat6 maa5
password
Tap play to hear the saved app recording.
- 驗證碼jim6 zing3 maa5
verification code
Tap play to hear the saved app recording.
- 傳cyun4
send
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- 去heoi3
go
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- 舊gau6
old / previous
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- 電話號碼din6 waa2 hou6 maa5
phone number
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- 等dang2
wait for
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- 開hoi1
open / turn on
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- 鏡頭geng3 tau4
camera
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- 先sin1
first
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- 試吓si3 haa5
try it
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- 好hou2
okay
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- 畀bei2
pay / give
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- 睇tai2
look / check
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- 仲zung6
still
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- 有jau5
have
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- 二ji6
2
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- 十sap6
ten
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- 分鐘fan1 zung1
minutes
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- 就zau6
then / just (a result)
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- 冇問題mou5 man6 tai4
no problem
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- 新san1
new
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- 收到sau1 dou2
received
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- 再zoi3
again
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- 想soeng2
want to
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- 用jung6
use
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- 我入唔到個帳戶ngo5 jap6 m4 dou2 go3 zoeng3 wu6
I can’t access the account
Tap play to hear the saved app recording.
- 可以再試一次ho2 ji5 zoi3 si3 jat1 ci3
You can try once more
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- 可以ho2 ji5
can / may
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- 試si3
try
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- 一次jat1 ci3
once
Tap play to hear the saved app recording.
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