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Explain an Airport Login Problem · FREE LESSON

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Explain a reset that did not restore access, and distinguish it from app and connection problems.

Scene context

Account-recovery practice only. Never show passwords, one-time verification codes, payment details, or identity documents on a call; use the airline's official recovery channel.

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Match pairs

Words and phrases in this lesson
  • 重設cung4 cit3

    reset

    Tap play to hear the saved app recording.

  • 驗證碼jim6 zing3 maa5

    verification code

    Tap play to hear the saved app recording.

  • 舊gau6

    old / previous

    Tap play to hear the saved app recording.

  • 你試吓重設密碼nei5 si3 haa5 cung4 cit3 mat6 maa5

    Try resetting the password

    Tap play to hear the saved app recording.

  • 我重設咗密碼，但驗證碼傳咗去舊電話號碼。ngo5 cung4 cit3 zo2 mat6 maa5 daan6 jim6 zing3 maa5 cyun4 zo2 heoi3 gau6 din6 waa2 hou6 maa5

    I reset the password, but the verification code went to my old phone number.

    Tap play to hear the saved app recording.

  • 程式cing4 sik1

    app

    Tap play to hear the saved app recording.

  • 反應faan2 jing3

    response

    Tap play to hear the saved app recording.

  • 個程式冇反應go3 cing4 sik1 mou5 faan2 jing3

    The app isn’t responding

    Tap play to hear the saved app recording.

  • 呢度ni1 dou6

    here

    Tap play to hear the saved app recording.

  • 慢maan6

    slow

    Tap play to hear the saved app recording.

  • 呢度上網好慢ni1 dou6 soeng5 mong5 hou2 maan6

    The internet is very slow here

    Tap play to hear the saved app recording.

  • 你nei5

    you

    Tap play to hear the saved app recording.

  • 試吓si3 haa5

    try it

    Tap play to hear the saved app recording.

  • 密碼mat6 maa5

    password

    Tap play to hear the saved app recording.

  • 我ngo5

    I

    Tap play to hear the saved app recording.

  • 但daan6

    but

    Tap play to hear the saved app recording.

  • 傳cyun4

    send

    Tap play to hear the saved app recording.

  • 去heoi3

    go

    Tap play to hear the saved app recording.

  • 電話號碼din6 waa2 hou6 maa5

    phone number

    Tap play to hear the saved app recording.

  • 帳戶zoeng3 wu6

    login account

    Tap play to hear the saved app recording.

  • 冇mou5

    do not have / no …

    Tap play to hear the saved app recording.

  • 上網soeng5 mong5

    go online

    Tap play to hear the saved app recording.

  • 好hou2

    very

    Tap play to hear the saved app recording.

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